FAQ

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Where to buy Fudoon hoods?

Here! The real Fudoon are available exclusively on our online sales site www.fudoon.fr and not elsewhere. You can also follow our news on our Instagram@ fudoon.fudoon

How hot is a Fudoon?

Fudoon is a padded, comfortable and padded hood. It covers areas particularly sensitive to temperature variations: the chest, the heart and the ventral organs, the throat and the neck, the cervicals, the upper back and the head.
Fudoon is a collar, a hood, an umbrella or a scarf and it goes with you everywhere.

For sizes, how does it work?

Easy, the Fudoon is available in one size. Without armholes, it fits all sizes and warms all bodies.

Who is the Fudoon for??
How do I know if the Fudoon will fit??

The Fudoon is designed for women and men. Without armholes, it is easy to put on for everyone and adapts to all sizes and sizes.

How to try the Fudoon?

We only offer Fudoon on our eshop and do not have space to welcome you yet. Order and try your Fudoon at home, you can of course return it to us if you change your mind and be refunded, according to ourRefund Policy.
Follow us on our Instagram@ fudoon.fudoon, and be kept informed of Fudoon events.

When to wear my Fudoon?

The Fudoon is a hybrid garment that protects against cold, rain and wind. Designed as a sleeveless garment, it can be put on and taken off without it being necessary to undress, making it easier to use when walking or rolling. The hood and plastron cover the heart, throat, neck and head, areas particularly sensitive to temperature variations. Fudoon repels water with a water repellent treatment, can be slipped under or over a bicycle helmet and tightens well so it does not fly off. Stowed in its cover at the bottom of a bag, it is pulled out at the slightest drop of rain or the first frost, and can be removed in a gesture during a d’un hot shot. The Fudoon, with its vibrant colors, reconciles the elegance of a coat and the comfort of a down jacket. It can be worn under a coat, a perfecto, a denim jacket, or simply over a t-shirt. Fudoon is a collar, a hood, an umbrella or a scarf and it accompanies you from the first pedal stroke to the last drink on the terrace.sse.

How to wear my Fudoon?

Put on your Fudoon and wear it with everything! On or under a coat or jacket or simply alone on your t-shirt or sweater to be warm and sheltered from rain and drafts.

A thousand ways to associate it, to each his own according to style and mood. Here are some ideas:
The burgundy-orange version gives a boost to a checkered coat or an emerald green pea coat.
The black-camel version will warm up a timeless gray herringbone coat, a tweed jacket, or soften a more eccentric leopard trench coat.
The navy-lilac version is perfect for adding a twist to a classic denim look, or a camel top.
The khaki-yellow version sublimates a beige trench coat, a navy blue pea coat, a black ¾ coat.

Which color to choose?

Why Choose Take them all and wear them according to your outfits and moods!!

I want to give a Fudoon, but I don't know which one to choose, how to do it?

You will make one happy! You will findhere a gift card to offer to the person of your choice.The Fudoon gift card will be sent to you in a few minutes by email with the instructions for use: all you have to do is send it to the beneficiary who will choose their favorite Fudoon then enter the code of their card when confirming the order. And presto, the easy and unique gift that gives pleasure! 

I would like to offer a gift card for an amount other than the one available, what can I do??

It's possible. Write to us via theContact form or write to us atcontact@fudoon.fr by indicating the desired amount. We will get back to you and explain the procedure to you.

What is my Fudoon made of?

The fabric is OEKO-TEX standard 100 certified: its production has been reliably tested for substances harmful to the body..
Reversible YKK zipper closure
Polyester padding, with us we leave the birds alone.

How to wash and maintain my Fudoon?

Your Fudoon is machine washable at 30. Do not rush it in a dryer, but place it gently on a hanger or flat. You can also take it to a professional, but the use of trichlorethylene is prohibited, as well as bleach.l.
The material of the Fudoon is water repellent, which prevents water from soaking up, but the treatment may wear off with washes. Don't hesitate to re-waterproof your Fudoon.oon.

When will I receive my order?

We prepare packages by hand - with love and care - and ship them within 48 hours of confirming your order, excluding Saturdays, Sundays and public holidays. You will receive by email confirmation of payment and processing of your order, as well as the shipping notice of your package with its tracking number..
We offer several delivery methods, it's up to you to choose what is most convenient for you when confirming your order, before secure payment:
- point deliveryMondial Relay (5 days)
- point deliveryRelay package (4 days)
- point deliveryChronopost (2 days)
- shipping athome or at the address of your choice viaColissimo (2 days)
These times are those indicated by the carriers, we can not guarantee their accuracy. You can track your order using the tracking number.

Is it possible to have it delivered outside of France 

For the moment, we only offer delivery in metropolitan France on our site. However, if you need or want a Fudoon where you are, we understand you !, contact us and we will do our best to get it to you! ! Any additional shipping costs will be at your expense.

How to track the status of my order?

You would like to have your Fudoon in a snap. Know that we prepare by hand with love and ship packages within 48 hours of validating your order, excluding Saturdays, Sundays and public holidays. Thanks to the shipping notification email for your package and its tracking number, you will be able to know exactly where it is!  You can also decide to receive SMS notifications by checking the box provided for this purpose when confirming your order.

Is it possible to cancel my order?

If you have received your order confirmation email, you can no longer cancel it. You will be able to return the items after receipt of your order for a refund. The return costs are your responsibility. More information on oure Return and refund policy.

How to make a return?

To make a return, see ourReturn and refund policy

How to exchange?

To exchange, see our Return and exchange policy

I want to report a defective item

We pay great attention to the quality of our products, all of which are carefully human-checked before dispatch and lovingly hand-placed in the packages.

If, despite our attention, you wish to report a defect, send a photo of the defect to our customer service upon receipt. If our customer service confirms the product as defective, we will then offer you a free exchange for a compliant part. If the item is no longer available, we will offer you an exchange for another available item of the same value or a refund.

How to collaborate with Fudoon?

Send us words of love, photos, ideas, desires, encouragement and positive vibes via theContact form or write to us atcontact@fudoon.fr

 

You have not found the answer to your question Write to us via the Contact form or write to us atcontact@fudoon.fr